Trouble downloading stl

[mjgillis]

I love the Democratiz3D service. I've used it in the past with little trouble. I seem to be stuck today however. I uploaded an NRRD of a dcm folder that depicts upper and lower jaws. Of specific interest is the mandible where it seems some dental implants were placed in interesting positions. After being notified that the processing was complete, I attempted download of the stl output. I tried a number of times and with each effort the number of recorded downloads increased. However, the file has not been transferred. I'm stuck. Any advice would be most appreciated.

 

Mike Gillis

[embodi3d]

Hello, We can help you with this issue. Can you please describe what happens when you try to download? Is there a pop up box showing the download?